E-Banking Management: Issues, Solutions, and Strategies by Mahmood Shah

By Mahmood Shah

The supply of prone on the net has accelerated the sphere of e-banking to arrive all significant banks around the globe.

E-Banking administration: matters, strategies, and Strategies makes a speciality of human, operational, managerial, and strategic organizational concerns in e-banking. A state-of-the-art reference resource written by means of a collaboration of foreign specialists, this ebook offers new theoretical constructs at the moment underpinning study and practices in the box. moreover, this most effective Reference resource covers major key components, appropriate views and concepts, and major theories regarding the sector of e-banking management.

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Extra info for E-Banking Management: Issues, Solutions, and Strategies

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The same story has been repeated in many other counties with mixed results. The main hurdle in development of mobile banking is low consumer adoption due to a number of factors discussed below: Copyright © 2009, IGI Global, distributing in print or electronic forms without written permission of IGI Global is prohibited. 34 Shah & Clarke • • • • Internet connectivity costs: Although connection costs from mobile phones is steadily declining it is still high enough in many countries to deter customers from using their mobiles for applications such as e-banking.

In the context of e-banking, electronic Copyright © 2009, IGI Global, distributing in print or electronic forms without written permission of IGI Global is prohibited. g. home) rather that visiting a local branch. Automated teller machines (ATMs) were the first means of providing electronic access to retail customers, made possible through the introduction of computer networks. Telephone banking arrived next, which was a revolutionary concept since it made banking possible from anywhere as long as telephones were available.

To be successful in mobile banking the industry must develop an ability to effectively contain the malware problems to a level that is at least on part with that of the existing Internet channels. Organisational changes: To offer mobile banking many organizations will need to change their business processes, ways in which information is provided and accessed, working practices and work relationships, working styles and most important of all, changes in roles, responsibilities and management structures.

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